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Remarks
Shopping Instructions
  • Due to high volume of orders during Double 11 period, there may be a slight delay in package delivery. We will arrange shipments as soon as possible. Thank you for your patience and understanding during this busy period. We apologize for any inconvenience caused.
  • An order confirmation letter will be sent to your registered Email when our system receives your order. Please fill in the correct Email address and keep the confirmation letter proper.
  • ○ Every purchase with room temperature storagechicken essence entitles to complimentary
        delivery for one trip.
    ○ Every purchase with frozen chicken essence need to pay $10 delivery for one order. 
  • Payment Method
    -Transferring
    After transferring, please send the 「member account」, 「order number」, 「transferring date」, and「Ref. number」on your receipt to our WhatsApp 84028528 for delivery arrangement.
    -Credit Card (Visa、MasterCard)
  • Tian Yuan Xiang will notify you via phone call as soon as possible when your order is confirmed and the shipment is well arranged. Should you have any question to the order or need to modify it, please approach us by dialing 6200 6789.

  • Kindly note in the remark column should you have preferred delivery date. Please be informed that the delivery time slot is as below and it cannot be assigned. Should you need to reschedule the delivery, please contact our staff for assistance. Sorry for any inconvenience caused.
    Mon. – Fri. : 1PM - 9PM
    Sat.Sun. & PH: No delivery

  • If there are unaccomplished matters or unexpected force that makes campaign fail, Tian Yuan Xiang reserves the right to modify, to cancel or to terminate the activity.
    *No delivery or pickup at outlying islands, demilitarized zones, hospitals, and Sentosa Island. Please refer to the following link for more detail.
    https://www.yamatosingapore.com
TIAN YUAN XIANG

Mobile mode
Opening Time:
Sundays to Thursdays and public holiday: 10:30am-09:00pm
 Fridays, Saturdays and eves of public holiday: 10:30am-09:30pm
If there are any problems, please WhatsApp us at +65 8402 8528 for assistance.