For Cancellation:
Kindly contact with Tian Yuan Xiang on the phone for assistance.
For Modification:
Kindly resubmit an order you need and then contact with Tian Yuan Xiang on the phone to cancel
the previous order.
Please click the following link for order:
http://www.qchicken.com.sg/CatalogHome
Delivery date will be arranged according to stock availability. You will be served and notified the delivery date by our staff after purchase online.
Order by phone
Store phone number: 6200 6789
Service time
Sundays to Thursdays and public holiday: 10:30am-09:00pm
Fridays, Saturdays and eves of public holiday: 10:30am-09:30pm
Order by fax
Kindly fill in the form nicely and fax to the following number for order completion.
Store phone number: 6200 6789
Purchase at store
Opening time
Sundays to Thursdays and public holiday: 10:30am-09:00pm
Fridays, Saturdays and eves of public holiday: 10:30am-09:30pm
Transferring
After transferring, please send the「member account」, 「order number」, 「transferring date」,
and「Ref. number on your receipt」to our WhatsApp 84028528 for delivery arrangement.
Credit Card (Visa, MasterCard)
Qxpress Quick delivery Service
○ Room temperature version of chicken essence can enjoy free shipping once with a purchase over $190.If not, need to need to pay $10 for delivery for one order.
○ Every purchase with frozen chicken essence needs to pay $10 delivery for one order.
Remark:
1. For Singapore internal delivery only. Delivery rules also apply to orders online, by phone,
by faxand purchase at store.
2. Any order with only Pure cup or cooler bag and without Chicken Essence does not entitle to
free delivery.
3. If there are unaccomplished matters or unexpected force that makes campaign fail,
Tian Yuan Xiang reserves the right to modify, to cancel or to terminate the activity.
○ Kindly note in the remark column should you have preferred delivery date. Should you need to
reschedulethe delivery, please contact our staff for assistance.
Sorry for any inconvenience caused.If there is no delivery service in some area,
Our colleagueswill contact you.
Pick up at Shop:
○ After our staff contacts you, kindly pick up the goods within 7 days. Tian Yuan Xiang will
reserve the required goods at store for 7 days only.
New pickup arrangement might be made if it passes the due date.
TYX Temporarily closed from 7 April 2020 to 4 May 2020.